TBC
TBC
Frequently Asked Questions
How do Garden Ease products work?
Garden Ease products are built to make gardening simpler from the ground up. Each tool combines smart design with durable materials to deliver smooth, reliable performance — so every task feels easier and more efficient.
Will Garden Ease products make gardening easier?
Absolutely. Our lightweight, ergonomic tools take the effort out of watering, cleaning, and garden care, giving you more comfort, control, and time to enjoy your outdoor space.
Where are you located?
Our head office is located in Gold Coast, Australia.
How much does shipping cost?
Shipping is free on all orders to Australia.
How long does shipping take?
We offer free shipping on all orders. Most items arrive within 3 to 10 working days depending on your location within Australia.
Do you ship internationally?
We currently only ship to Australia at the moment. You can contact our team for any further questions or potential custom international deliveries.
What is your refund policy?
We offer a 14 day money back guarantee. If you’re not completely satisfied, just reach out and we’ll make it right. For more information, visit our ‘Refund Policy’ in the footer of our website.
Is my payment information secure?
Yes, all transactions are processed through encrypted and secure checkout systems to protect your information.
How do I track my order?
Once your order ships, you’ll receive a tracking link via email so you can follow it every step of the way. Simply use the link or enter the tracking number on the ‘Track Your Order’ page at the top of the website or in the website menu if you’re on a mobile device.
How can I contact customer support?
You can reach our friendly support team through our contact form located on our 'Contact us' page, or by emailing us directly at info@gardenease.com.au
Our operating times are Monday to Friday, 9AM - 5PM AEST. We aim to respond within 24 hours during weekdays.
Our Mission
At Garden Ease, our mission is simple — to make gardening easier for everyone.
We create smart, lightweight tools that simplify outdoor care, reduce effort, and bring joy back to every garden. Because easier gardening means more time to enjoy it.
Fast, Free & Secure Shipping Australia Wide
We believe gardening shouldn’t be hard work. That’s why we offer fast, free shipping on every order. Your Garden Ease products are packed with care and delivered straight to your door — so you can start gardening easier, sooner.